For cross-border shopping agents and buy-for-me teams operating within Discord communities like Kakobuy, understanding client needs in detail is critical to success. The Kakobuy spreadsheet has emerged as a central tool to conduct structured customer research and collect actionable data, enabling agents to track preferences and enhance service delivery effectively.

Within the Kakobuy spreadsheet, teams can create a dedicated Discord customer survey section. Agents systematically log community member information such as age, gender, location, preferred product categories—whether it's electronics, apparel, or affordable Jewelry—alongside budget ranges and specific shopping requests. Custom formulas and calculation fields can be added to automatically analyze the data. For example, after running a poll in the Kakobuy Discord server, agents can quickly compile responses and see metrics like "60% of clients show strong interest in budget-friendly makeup" or "40% of customers request plus-size fashion options." This level of insight allows for targeted stock planning and personalized offers.

Going beyond basic demographics, the spreadsheet includes a space for customer suggestions and feedback. Clients may share opinions on shipping times, product packaging, or communication responsiveness. Agents can highlight repeated concerns—for instance, if several customers ask for better packaging for delicate items like fashion Jewelry—and note down improvement plans directly in the sheet. Tracking these suggestions over time enables agents to monitor the impact of service upgrades and ensure client satisfaction rises accordingly. By turning raw feedback into structured data, shopping teams create a cycle of continuous improvement.

Ultimately, leveraging the Kakobuy spreadsheet as a research hub helps shopping agents move from guesswork to data-backed decisions. With clear visibility on what customers truly want—whether it's economical beauty products, niche apparel, or accessory categories like Jewelry—teams can refine their sourcing, tailor promotions, and optimize service features. This systematic approach not only streamlines operations but also strengthens trust and loyalty within the Kakobuy Discord community, ensuring long-term engagement and repeat business in the competitive cross-border e-commerce landscape.