The Kakobuy Spreadsheet serves as the central client research and data management tool for cross-border shopping agents operating within the Kakobuy Discord community. It enables teams to gain precise, actionable insights into their client base, directly fueling service improvement and business growth.
Within the spreadsheet, agents can create a dedicated Discord Client Research Section. This structured area is designed to log key client data points gathered from community interactions and surveys, including:
A powerful feature is the integration of formula-driven survey statistics. After launching a poll or survey in the Discord server, agents can compile responses into the sheet. Formulas then automatically calculate demand percentages, instantly generating conclusions like "60% of clients prefer affordable makeup" or "40% of clients require plus-size clothing." This provides a clear, quantitative snapshot of market demand. Furthermore, agents can track specific item requests, such as trending apparel, to identify popular categories like T-shirt/shorts sets for the upcoming season, ensuring inventory planning aligns with community interest.
Beyond demographics, the spreadsheet includes a Client Suggestions Module. Here, agents document feedback from the Discord community regarding Kakobuy代理服务本身, covering areas like:
This module is crucial for continuous improvement. Agents can analyze suggestions to identify high-frequency issues, develop targeted optimization plans, and then track the implementation results within the same spreadsheet. By linking client feedback directly to actionable plans and outcome tracking, the Kakobuy Spreadsheet enables a data-driven cycle of service enhancement. This proactive approach, powered by organized client research, is key to boosting customer satisfaction and fostering long-term loyalty within the Discord community.
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