Kakobuy Spreadsheet: The Core Tool for Agent Team Customer Research

The Kakobuy Spreadsheet serves as the essential tool for cross-border shopping agent teams to conduct targeted customer research within the Kakobuy Discord community. It enables teams to accurately understand client demographics, product preferences, and service expectations.

Creating a Discord Customer Research Section

Within the Kakobuy Spreadsheet, agents can establish a dedicated Discord customer research section. This section records key client data including:

• Age and Gender
• Geographic Location
• Preferred Product Categories (e.g., Bags, electronics, skincare)
• Shopping Budget
• Specific Agent Request Details

Automated Survey Analysis with Formulas

The spreadsheet's powerful feature is its ability to incorporate survey calculation formulas. After launching a survey in the Kakobuy Discord community, agents compile client responses into the sheet. Formulas then automatically calculate the percentage distribution of different needs. For instance, results might instantly show:

• "60% of clients prefer budget-friendly cosmetics."
• "40% of clients request plus-size clothing."
• "A significant portion frequently inquires about designer Bags."

Collecting and Acting on Client Feedback

Beyond demographics, the Kakobuy Spreadsheet includes a client suggestions module. Here, agents document community feedback on Kakobuy's agent services, covering areas like:

• Logistics and Shipping Times
• Product Packaging Quality
• Communication Efficiency
• Requests for specific items like luxury Bags

Driving Service Upgrade and Boosting Loyalty

By centralizing research and feedback, the Kakobuy Spreadsheet enables a data-driven approach to service enhancement. Continuous tracking of metrics and client satisfaction allows agent teams to iteratively refine their operations. This proactive response to community needs—whether for faster shipping for fragile items like Bags or broader size ranges in apparel—directly increases client satisfaction and fosters long-term loyalty within the Kakobuy Discord community.